Privacy Policy

At Victoria English School, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and share your personal data. It also outlines your rights concerning the personal data we hold.

Please read this Privacy Notice carefully to understand how and why we use your personal data.

1. Who We Are

Victoria English School is an English language school located in London. We are responsible for the collection, use, and protection of your personal data as described in this Privacy Notice. If you have any questions or concerns about this notice, please contact us using the details provided at the end of this document.

Data Controller:
Victoria English School UK
Royal Victoria Dock
Email: admin@victoriaschool.uk

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Your name, date of birth, nationality, contact details (address, email, phone number), and passport or ID details.
  • Academic Information: Information related to your course, such as course level, attendance, progress, and any exam results.
  • Emergency Contact Information: Details of someone to contact in case of an emergency.
  • Health Information: Any relevant health information necessary to ensure your safety while at the school.
  • Payment Information: Details related to your payment for courses or services (such as credit card details or bank account information).

3. How We Use Your Personal Data

We use your personal data for several purposes, including:

  • To Provide Educational Services: To process your enrolment, administer your course, assess your progress, and provide you with certificates and transcripts.
  • To Communicate with You: To send you important updates about your course, changes to our services, and other relevant information.
  • To Fulfil Legal and Regulatory Obligations: To comply with UK immigration law, visa regulations, and other legal requirements.
  • To Ensure Health and Safety: To make sure we can provide a safe learning environment, we may process health or emergency contact details.
  • To Improve Our Services: To conduct surveys and gather feedback to improve the quality of our services and student experience.
  • To Process Payments: To manage your tuition fees and other payments.

4. How We Share Your Personal Data

We may share your personal data with third parties in the following circumstances:

  • With Service Providers: We may share your data with trusted third parties who assist us in running our school, such as payment processors, IT service providers, and external examiners.
  • With Authorities: We may share your data with relevant governmental or regulatory bodies to comply with legal obligations, such as immigration authorities, tax authorities, or law enforcement.
  • In Case of Emergency: We may share your emergency contact or health information with medical professionals or emergency services if necessary.

We will never sell your personal data to third parties.

5. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To provide you with the educational services you have requested (e.g., enrolment in courses).
  • Legal Obligation: To comply with legal requirements, including immigration and tax laws.
  • Legitimate Interests: To manage our business operations and improve our services, provided that your rights and freedoms are not overridden.
  • Consent: In certain cases, we may request your explicit consent for processing your personal data (e.g., for marketing communications). You can withdraw consent at any time.

6. Your Rights Regarding Your Personal Data

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: If your personal data is incorrect or incomplete, you can request that we correct it.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances (e.g., when it is no longer necessary for the purposes for which it was collected).
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations (e.g., if you believe the data is inaccurate or unlawfully processed).
  • Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.
  • Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details below.

7. How Long We Keep Your Personal Data

We will only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access,

disclosure, alteration, and destruction. These measures include encryption, access controls, and secure data storage systems.

9. International Transfers of Personal Data

Some of the third-party services we use to process your personal data may be located outside the UK. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with UK data protection laws.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes, we will post the updated notice on our website and, where appropriate, notify you by email. We encourage you to review this notice regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about how we handle your personal data or if you

wish to exercise your rights under data protection law, please contact us:

Data Protection Officer (DPO):
[Insert Name]
Email:admin@victoriaschool.uk
Phone:+44 7766 636270
Address: Royal Victoria Dock London E16 1FA

By enrolling at Victoria English School or using our services, you agree to the collection and use of your personal data as outlined in this Privacy Notice.